Terms and Conditions

1. Acceptance of Terms
   By accessing, browsing, or using Thirdside’s services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Services
   Thirdside provides B2B marketing consulting services, including but not limited to win-loss analysis, customer experience research, and churn prevention strategies. The specific scope of services will be defined in individual client agreements. Thirdside reserves the right to modify or discontinue services without prior notice.
3. Confidentiality
   We treat all client information as confidential. We will not disclose any proprietary or sensitive information obtained during the course of our work without explicit client permission, except as required by law. We implement industry-standard security measures to protect client information.
4. Intellectual Property
   4.1 Client Materials
   Any materials or information provided by the client remain the property of the client.
   4.2 Thirdside Materials
   All methodologies, processes, and tools developed by Thirdside remain our intellectual property. Clients shall not reproduce or distribute Thirdside methodologies, processes, or tools without prior written consent.
   4.3 Deliverables
   Ownership of final deliverables will be specified in individual client agreements, and any licenses or rights to use will be clearly stated.
5. Data Protection
   We comply with all applicable data protection laws. Our data collection and processing practices are outlined in our Privacy Policy. We use encryption and secure servers to protect your data. If applicable, we also comply with regulations such as the GDPR and CCPA.
6. Payment Terms
   Payment terms, including fees and schedules, will be specified in individual client agreements. Thirdside reserves the right to suspend services for non-payment. Thirdside also reserves the right to charge interest on overdue payments at a rate of [insert percentage] per month.
7. Limitation of Liability
   Thirdside’s liability is limited to the fees paid for the specific services in question. We are not liable for any indirect, consequential, or special damages. Thirdside is not responsible for losses resulting from third-party providers or tools used as part of our services.
8. Termination
   Either party may terminate the service agreement with written notice as specified in individual contracts. Any fees due for work completed will remain payable. Certain rights and obligations, such as those related to confidentiality and intellectual property, will survive termination.
9. Governing Law
   These terms are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions.
10. Changes to Terms
    We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.
11. Contact Information
    For any questions regarding these terms, please contact us atThirdside
    501 W Williams St, #245
    Apex NC 27502-9998
    919-362-1200
    info@thirdside.com

Last updated: September 2024