Privacy Policy

The website located at  (the “Website”) is operated by Thirdside Solutions, LLC, a North Carolina corporation (hereinafter referred to as the “Company,” “us,” “we,” and “our”). The Company is firmly committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us. This Privacy Policy explains

  • The types of information we collect and use
  • How we use and share such information
  • The security of your information
  • Your choices regarding our use of your information
  • Your ability to review and correct your information
  • This Privacy Policy is incorporated into our Terms and Conditions of Use for this Website and applies only to information collected on the Website (not to information you share through offline correspondence or personal contacts with our representatives).

This Privacy Policy is effective as of the date shown at the top of this page. By accessing and using the Website, you consent to the collection and use of the personally identifiable information and other information in accordance with this Privacy Policy.

Revisions to this Policy

The Company reserves the right to modify the terms of this Privacy Policy at any time and in its sole discretion by posting a change notice on this page. We therefore encourage you to review this Privacy Policy from time to time. YOUR USE OR CONTINUED USE OF THE WEBSITE FOLLOWING OUR POSTING OF A CHANGE NOTICE WILL CONSTITUTE BINDING ACCEPTANCE OF THIS POLICY AND ALL APPLICABLE CHANGES.

A Special Notice About Children

Children under the age of 13 are not eligible to use the Website and must not submit any personal information to us. No personal information is knowingly collected from any person under the age of 13. Children between the ages of 13 and 18 may only use the Website in conjunction with and under the supervision of their parents or guardians. By accessing the Website, you acknowledge that you are 18 years or older or, if not, that you are at least 13 years old and your parents or guardians have read and agreed to the terms of this Privacy Policy.

General Anonymity

Individual users who visit the Website will remain anonymous unless they voluntarily tell us who they are. However, we may track the Internet domain address from which people visit the Website and analyze the data for trends and statistics.


Collection of Personal Information

“Personally Identifiable Information” and “Personal Information” mean any information by which you, individually, can be identified, such as your name, address, telephone number, etc. It may also include other information that you provide to us through our Website or which you authorize third parties to provide to us.  Sometimes (e.g., when you purchase or order a product or service) we ask you to provide personal information about yourself, such as your:

  • Name
  • E-mail address
  • Postal address
  • Telephone number
  • Password
  • Credit card information
  • We also maintain a record of your online purchases and we may ask you for personal information when you ask us for or download information.

Whether or not you choose to provide the information we request is entirely up to you and you are not under any statutory or legal obligation to provide Personal Information. But if you choose not to provide the information we request, you may be unable to purchase products or services or access certain services, offers, and content on the Website.

We may collect Personal Information when you send us an inquiry, comment, or request, including any email or mailing address or telephone number you provide, and will use the information you have provided to respond.  We may also add this information to your use profile and use such information as contemplated in this Privacy Policy.

Use of Personal Information

Your personal information enables us to:

  • Fulfill your purchases
  • Provide information you have requested
  • Provide information about future products and services that may suit your particular interests.
  • Help identify you if you lose your password
  • Help you find information on the Website
  • Analyze trends
  • Track your activities
  • Infer your interests
  • Otherwise gather information about individual users of our products, services, and market segments.
  • We restrict access to Personal Information solely to those employees who need such information to provide products or services to you.

Non-Personally Identifiable Information

When you visit the Website, we may collect usage information (“Session Data”) that is anonymous and is not linked to you as an individual.  Session Data may include browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform. We may use Session Data for a variety of reasons, including to better understand things like how the Website is navigated, how many visitors arrive at specific pages, and the length and frequency of stays on the Website.

We may also collect other Non-Personally Identifiable Information and will use such information for various reasons, including to provide products or services to you.

IP Addresses

We collect IP address information from any visitor to the Website. We log IP addresses for system administrative purposes only. IP addresses are not used for identification. This information helps us determine how often different areas of the Website are visited. We do not link IP addresses to any information that is personally identifiable.

Sharing of Personal Information With Partners and Third Parties

We may share your personal information with our partners and with third- party independent contractors for the following purposes:

  • Performing functions on behalf of the Company
  • As necessary to provide products or services to you

We do not share your personal information for marketing purposes.

In some instances, we may disclose aggregate information about users of the Website to our service providers, partners, advertisers, or others, but such information will not include any personal information about you.

Transfer of Personal Information to Successor Organization

We reserve the right to transfer all information and data in our possession, custody, or control to a successor organization in the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets.  Any acquirer or successor organization will remain subject to the terms of this Privacy Disclosure.

For Legal Matters

The Company also may disclose information we may have, identifiable or not, as necessary for the following purposes:

  • to comply with a court order, subpoena, search warrant, or other legal process;
  • to comply with legal, regulatory, or administrative requirements of any governmental authorities;
  • as necessary for defending or bringing a legal action on behalf of the Company, its subsidiaries and affiliates, and their officers, managers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim, or dispute;
  • to enforce the Terms and Conditions of Use of the Website;
  • to prevent imminent physical harm; and in the event that we find that your actions on the Website violate any laws, our Terms and Conditions of Use, or any of our usage guidelines for specific products or services.

Impact of Other Technologies Cookies and Other Similar Technologies

Like most websites, we use cookies on the Website to collect session data and persistent data for several purposes, such as to personalize and improve your individual viewing experiences, track and analyze non-personally identifiable usage statistical information in order to constantly improve the quality of the Website, and for other administrative purposes.  To that end, any time you visit our Website, we collect and store the following:

  • Name of the domain and host from which you access the Internet (for example,,, etc.)
  • Internet protocol (IP) address of the computer you are using
  • Browser software you use and your operating system
  • Date and time you access the Website
  • Internet address of the Website from which you linked directly to the Website.

We use two different types of cookies on the Website:

  • Session cookies track the user’s progression through the Website and session data for a single visit.  These cookies enable us to follow the user as they progress from one page to another. Your session cookies expire at the end of your browser session. In addition, if you leave your browser open for a prolonged period, they are set to automatically expire.
  • Persistent cookies are stored on your device between browser sessions, allowing us to remember you and your preferences on the Website.  We may use a persistent cookie to remember such information as your user name and/or name.
    Most Internet browsers automatically accept cookies.  However, you can instruct your browser to stop accepting cookies from the sites you visit.  To avoid cookie downloads, see the “Avoiding Cookie Downloads” section of this Privacy Policy.

We use Google Analytics in order to analyze traffic and performance related to the Website.  To learn how Google uses data when you use our Website, please visit

Do-Not-Track Signals and Similar Mechanisms

Some Web browsers may transmit do-not-track (DNT) signals to websites with which the browser communicates. We will automatically collect cookies and other non-personally identifying information when you visit our Website and, therefore, do not respond to DNT signals.

Social Media Plugins

Our Website may use social media plugins from various social networking sites (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others.  Social networks may use cookies to collect data regarding your browsing activity. When you visit our Website, the operator of the social plugin can place a cookie on your computer and thus recognize you the next time you visit our site.

If you are logged into a social media website (e.g., Facebook, Twitter, Google+) while browsing on our Website, the social media plugins allow that social media website to share with its users’ information about your activities on our Website. We do not control any of the content from the social media plugins. (See social media websites for their privacy and data sharing statements.)

Third-Party Hosting

The Company contracts with a third party to maintain and host the Website. Therefore, any information you submit, including personal information, will be placed and stored on a computer server maintained by this third-party host. The third party has agreed to implement technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use.

Retention and Disposal of Information

We retain your information as long as we determine it is required for the operation of our business and to meet legal, regulatory, and other requirements. We take reasonable steps to ensure that information is disposed of securely when we no longer require such data.

Site Technologies

The Company does not provide the technologies used to build the Website, and therefore neither recommends nor endorses the same. Any information regarding identified technologies, including their capabilities, limitations, and applications, should be sought directly from their manufacturers. The Company hereby disclaims any rights to trademarks, service marks, trade names, logos, copyrights, patents, domain names, or other intellectual property interests of third parties.

P3P Policy Setting

All information contained within this Privacy Policy supersedes browser P3P Policy settings, which may have been set to insure maximum access to our software as a service applications, while at the same time maximizing the protection of our users. Only those representations presented here in writing will be honored; any changes, oral, or otherwise, will not be honored.

Links to Other Site

Our Website may contain links to other sites. Your use of these other linked sites is subject to their respective terms of use and privacy policies. Our Company has no control over these linked sites and no responsibility or liability whatsoever for the content or privacy practices of these linked sites.

International Visitors to the Website

Our Website is operated and managed on servers located and operated within the United States. By visiting and using our Website, residents and citizens of countries and jurisdictions outside the United States understand and consent to the transfer, processing and sharing of information about yourself to companies located in the United States. You understand that the privacy laws of the United States may not be as comprehensive as those in your country or jurisdiction, and you agree and consent to the transfer of your personal information to us. We may store and process your personal information in the United States or abroad.

Data Security

We take commercially reasonable steps to maintain physical, electronic, and procedural safeguards to protect your information.  These safeguards may include data encryption, access authorization, firewalls, and physical access control to our data centers. We use industry-standard encryption technologies when transferring and receiving identifiable information.

Securing Your Personal Information

We have implemented a number of security features throughout the Website to prevent the unauthorized release of, or access to, the user- identifiable information that we collect.

While we use SSL encryption to protect sensitive information online, we also protect user-identifiable information off-line. All of the information that we collect, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our customer support representatives) are granted access to user-identifiable information. Furthermore, all employees are kept up-to- date on our security and privacy practices.

Please be advised, however, that although we have endeavored to create a secure and reliable website for you, the confidentiality of any communication or material transmitted to/from this site cannot be guaranteed. We urge you to exercise caution when conveying user- identifiable information over the Internet. When disclosing any user- identifiable information, you should remain mindful of the fact that it is potentially accessible to the public and, consequently, may be collected and used by others without your consent. You should therefore consider carefully if you want to submit sensitive information that you would not want disclosed to the public. You should also recognize that your use of the Internet and the Website is solely at your own risk. You agree that we have no responsibility or liability for the security of user-identifiable information transmitted via the Website or via the Internet in general.

Avoiding Cookie Downloads

Some consumers may not know that cookies are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to advise you when a website attempts to place a cookie on your computer.

Opting Out

You may opt out of having your personal information shared for receiving product offers directly from us via e-mail. To do so, contact Customer Support identifying which communications you choose not to receive.

If you choose not to give us your personal information at all, you can still access the Website; however, you will not be able to access areas that require personal information.

You may not opt-out of receiving administrative e-mails related to your account except by terminating your account.

Compliance and Cooperation with Regulatory Authorities

We regularly review our compliance with our Privacy Policy.  When we receive formal written complaints, we will contact the person who made the complaint to follow up.  We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Contacting Us

If you have questions or wish to send Customer Support comments about this Privacy Policy, e-mail