919-362-1200 info@thirdside.com

Privacy Policy

Last Updated: October 2024

The website located at www.thirdside.com (the “Website”) is operated by Thirdside Solutions, LLC, a North Carolina corporation (hereinafter referred to as the “Company,” “us,” “we,” and “our”). The Company is firmly committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us. This Privacy Policy explains:

  • The types of information we collect and use
  • How we use and share such information
  • The security of your information
  • Your choices regarding our use of your information
  • Your ability to review and correct your information

This Privacy Policy is incorporated into our Terms and Conditions of Use for this Website and applies only to information collected on the Website (not to information you share through offline correspondence or personal contacts with our representatives).

By accessing and using the Website, you consent to the collection and use of personally identifiable information and other information in accordance with this Privacy Policy.

Legal Basis for Processing

We process your personal data based on one or more of the following legal bases, as required under the General Data Protection Regulation (GDPR):

  • Consent: You have provided your consent for us to process your personal data for specific purposes (e.g., to receive marketing communications).
  • Contractual Necessity: Processing is necessary to fulfill a contract with you (e.g., to provide services or products you purchased).
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services or understanding website usage, unless these interests are overridden by your rights and interests.
  • Legal Obligations: Processing is necessary to comply with a legal obligation (e.g., responding to a lawful request from authorities).

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete personal data.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your data under certain conditions, such as when it is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances (e.g., if you contest the accuracy of the data).
  • Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format, and transfer it to another provider.
  • Right to Object: You have the right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: You have the right to withdraw your consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at support@thirdside.com. We may require verification of your identity before fulfilling your request.

Data Transfers

If you are located outside the United States, please be aware that your personal data may be transferred to and processed in the United States. We ensure that such transfers are carried out in compliance with GDPR by using Standard Contractual Clauses or other legally approved transfer mechanisms to safeguard your data.

Subprocessors

We may engage third-party subprocessors to assist us in providing our services. All subprocessors are required to comply with data protection obligations equivalent to those set out in this Privacy Policy. A list of subprocessors is available upon request.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your personal data is no longer needed, we will securely delete or anonymize it.

Data Breach Notification

In the event of a personal data breach, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, if the breach is likely to result in a high risk to your rights and freedoms.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website and for analytical purposes. You can manage your cookie preferences by using the cookie settings in your browser. We obtain your consent before using any non-essential cookies.

Revisions to this Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

Thirdside Solutions, LLC
501 W Williams St, #245
Apex, NC 27502
Email: support@thirdside.com